Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, business name, and any other information you choose to provide when creating an account, contacting us, or using our services.

We automatically collect certain information when you use our platform, including your IP address, browser type, device information, and usage data such as pages viewed and features used.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents

3. Information Sharing

We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. We require these providers to maintain the confidentiality of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We will also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also request data portability or object to processing. To exercise these rights, please contact us at privacy@engagix.io.

7. Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. See our Cookie Policy for more details.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@engagix.io or write to us at our registered address in Bengaluru, Karnataka, India.